My stay at this hotel was absolutely delightful. the staff went above and beyond to ensure that I felt welcome and comfortable throughout my stay. They were incredibly kind and helpful, making sure that I had everything I needed. Secondly, the traditional Japanese decor of the rooms was simply charming. Sleeping on a soft futon under a fluffy doona with a view of the mountain was a memorable experience. Lastly, the breakfast provided was exceptional. It was delicious and served with attention to detail. I couldn't have asked for a better way to start my day on the slopes.

Nothing to complain about, everything was perfect.

We liked this TRADITIONAL hotel. Room had variety of facilities, including central heating, a flat-screen TV and a sitting area. Besides, there was free parking.

Easily accessible location within walking distance to tsumugi; impressed by the menu offerings.

We loved our stay at this traditional Japanese hotel. Located in the heart of the city, it was very convenient and close to everything. The hotel facilities were clean and the staff was friendly and helpful. The daily breakfast was delicious and kept us energized for our day of skiing. Additionally, the hotel was just a short walk away from the bus terminal, making transportation very easy.

Hard to think of anything.

A delightful stay at Shirouma-So! The traditional ryokan ambiance, coupled with the relaxing onsen experience, made our trip truly enjoyable. The delicious food and friendly service added to the overall positive experience. I highly recommend this hotel.

The ryokan is conveniently located near the bus station and gondola. Friendly staff, cozy rooms, and well-equipped facilities. Delicious breakfast and dinner. Incredible onsen experience.

No negative aspects.

The food was great, and the staff seemed friendly enough. The private shower was small but thankfully we just used the larger shared facilities. The location was great as it had easy access to ski slopes. It felt nice to relax in the onsen after a long day of skiing. The mountain view was beautiful to see even just from the room.

The room had basic amenities and it felt cramped. There was no central air conditioning or heat, just the traditional heater.

We had an incredible stay at a traditional Japanese ryokan in the heart of the city center. The location couldn't be more perfect, as we were just a short walk away from everything, including the bus terminal. The staff were incredibly friendly, accommodating, and attentive. The Japanese breakfast was delicious, and the traditional onsen was the perfect way to relax after a long day of skiing. Our room was spacious, with a beautiful view of the mountain and daily housekeeping service.

The heating in the room was a bit too hot, even on the lowest setting, so we had to turn it on and off throughout the night.

This hotel was an absolute gem! the location was perfect, just a stone's throw away from the bus terminal, making it super convenient for exploring the surrounding ski resorts. And speaking of convenience, the staff were incredibly helpful, providing us with all the information we needed on shuttle buses and the best time to catch them. Secondly, the rooms were cozy and had breathtaking views of the ski area. I couldn't resist snuggling up on the comfy futon under a fluffy doona every night. Lastly, the breakfast spread was simply mouthwatering. With different Japanese dishes and eggs, they really catered to all tastes and even had special chopsticks and kid-friendly options.

No complaints whatsoever, everything was perfect.

The food was great and we loved the onsen! Plus, the views of the mountains were amazing. The staff was also very friendly.

The accommodations were not comfortable for a winter trip. The futons were thin and uncomfortable, and there were no couches or chairs to relax on in the room.

The hotel offers great value for money with its affordable prices. The attention to detail in the rooms, such as the cozy lighting and beautiful views of the ski area, creates a truly relaxing atmosphere. Additionally, the staff's service is exceptional, providing personal care and helpful insights.

All was perfect.